Here's how it works.
In order to ensure the sleeping comfort of all
our valued customers, Supreme Comfort offers you a test rest when you
purchase a mattress and box spring set or a mattress for use on a platform
bed. The trial period begins the night your mattress is delivered.
What is the comfort guarantee? If your mattress is
too hard or too soft, or does not provide you with restful sleep, you
can send your mattress back and get your money back (shipping to be
paid by customer both ways) before the end of 30 nights. Be sure that
there are no other factors affecting the quality of your sleep before
you decide to get your money back. Because this is a new bed and it
takes around 14 nights to break in your new sleep system, Supreme Comfort
will not accept returns before 14 nights. If after 14 nights but before
30 nights, you are not completely satisfied with the sleeping comfort
of your bedding, we will gladly refund your money. Before 30 nights
you may do an exchange on the mattress and box spring for a more comfortable
one. (Pillows Nonrefundable)
We will exchange your bedding for bedding of greater or equal
value.
The only cost to you is the price
difference and shipping, (plus sales tax where applicable), incurred
during the re-selection process.
All comfort exchange requests must
be made after the 14th night from the original date of delivery and
before the end of the 30th night.
Exchanges or refunds made before 14
nights from the original date of delivery are subject to additional
charges.
No comfort exchange or refund will
be made after the 30th night.
This comfort exchange (or refund)
offer does not apply to the following items: Custom sizes mattresses,
Comforters or Pillows nonreturnable for sanitary reasons.
Of course any defective products will
be promptly exchanged.
*Adjustable
bases are not returnable.
What happens after 30 days?
We offer one of the longest warranties in the
business a 20-year limited warranty.
It's a reflection of our commitment to quality and product integrity.
For additional information on our warranty
please call 1-800-314-9660